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Battery Safe Mode
2014 Dodge Charger
This problem may be covered under warranty. Ask your Dodge dealer.
7.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 6,050 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- not sure (3 reports)
electrical problem
Helpful websites
- No one has added a helpful site for this 2014 Charger problem yet. Be the first!
A D V E R T I S E M E N T S
I bought my 2014 dodge charger brand new off the lot of Larry H Miller Dodge in tucson, AZ. By 13,978 my vehicle produced a burning smell, was driving very sluggishly and the "Battery Saver Mode" light was on. (not in the user manual but Dodge said its "normal"). So it was brought into Larry H Miller for repair. I was told the alternator needed replaced after 13,975 miles on the vehicle but my warranty covered it. I questioned why my alternator would go bad this quickly, they failed to answer the question directly. At 14,100 miles the vehicle was making the same exact smell, and the battery safer mode light was on AGAIN .This writer returned it to Larry Miller with the same complaints. They proceeded to tell me "it's normal", "we can't find anything", the manager even told me "dodge just didn't make the alternator big enough for that size engine, its a manufacturer flaw". (?) At 14, 432 miles, the vehicle was now not blowing cold air, the battery saver mode light was still on, the car smelled like burning suffer and the car was driving sluggish. I then opened a case with corporate to repair the vehicle. We decided together that I would give Jim Click Dodge a try. The first experience I had with them was wonderful. They took my car back, what seemed like they repaired it, and sent me on my way. The battery saver mode light continued to flash on. On June 17, 2016, my vehicle was driving sluggishly, once again and the engine light came on as well as the battery saver mode light. I called dodge customer service immediately and was assigned a case manager. I called Jim Click immediately to get my vehicle in, because a new vehicle was 23,900 miles should not have the engine light on for any reason whatsoever. Jim Click dodge claimed they could not get me in until July 1st and that I was "fine to drive my vehicle as long as the light isn't flashing". Um okay, I'm a 26 year old female not a mechanic but I am educated, I have family high up in the car business and I know that this is not professional, and not acceptable whatsoever for a new vehicle to be doing this. So I kept the appointment with Jim Click and brought the vehicle in for "repair" on June 1st. I drove a rental car from Friday June 1st, until Friday June 8th, I was informed the vehicle was ready, that the "cluster" in the dash was not reading and needed to be replaced. (?) NEW CAR (?) Also, that the batter saver mode was because of all this. (I was told last time that it was because the glove compartment had a component that needed to be opened to ventilate air.) Anyways, I trusted my service advisor and showed up to pick up the vehicle. I was told it was "all fixed". When the vehicle pulled up I got in and began to pull away as my entire dashboard went black. The speedometer was at "0" and the gas gauge was at empty and it was all dead black. I turned around immediately for obviously a dead dash is unsafe to drive? YOU CAN'T SEE YOUR SPEED OR MILEAGE OR ANYTHING! My service advisor apologized and brought it back and began to explain to me that it needed to be "reset" but that he'll order a new cluster "just in case". Are you kidding me? This is supposed to repaired, in the hands of Jim Click Dodge for an entire week and I drive away the car is STILL BROKEN. I get into my vehicle there is an "ERROR" sign where the milage is so I can't even see my vehicles mileage. I explained to my service advisor that I didn't feel comfortable driving this vehicle and he chuckled and said "its fine really, i'll order a new one but don't forget to take my survey". I expressed how upset I was about this entire situation and he said to me "okay i'm sorry but don't take it out on my survey, you'll be fine to drive it, it won't shut off". I get home I drive the car ONLY to work for two days and back which is about one mile away. I got in my car today, the entire dash shuts off. My car is now being towed to Jim Click dodge AGAIN. This car is a Lemon, and dodge treats their customers HORRIBLY.
- Cassandra F., Tucson, AZ, US