Customer Satisfaction Program - Certain vehicles may need an insert with updated towing information for their Essential Operating and Safety Manual. Dealers will insert updated towing information into the Essential Operating and Safety Manual. Since the towing information insert can be easily installed, and to reduce customer inconvenience, the insert will be sent directly to customers of record along with instructions. Customers may place the insert into their Essential Operating and Safety Manual or, if they desire, they may ask the dealer to perform this task. In addition, if the customer has accepted the Terms and Conditions and are a connected customer, the electronic copy in the infotainment system will automatically be updated.
