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Rattling Noises At Highway Speeds
2011 Ford Explorer
This problem may be covered under warranty. Ask your Ford dealer.
CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.
The steering complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation into the power steering problems in June 2012, which lead to a recall in 2014. However years later, many 2011 Explorer owners report this defect is still occurring.
It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.
7.0
pretty bad- Typical Repair Cost:
- $250
- Average Mileage:
- 19,750 miles
- Total Complaints:
- 12 complaints
Most Common Solutions:
- not sure (8 reports)
- replace gasket around windshield along with a pillar aplique (4 reports)
body / paint problem
Helpful websites
- Fix For The Rattle - There is a fix out. Not recognized yet. However, once they recognize or hear the sound it is covered under warranty. My dealer is fixing mine under warranty.
A D V E R T I S E M E N T S
I took my 2011 Ford Explorer to Ronnie Watkins Ford in Gadsden and reported the issue of the rattling sound coming from the right front windshield area. They at first refused to fix it and then I contact Ford directly and it was fixed. Then the left side started doing the same thing and it was again reported to Ronnie Watkins Ford and they told me it was listed in their system and should have been fixed, but never was. They told me I would have to pay to have that one fixed, even though it was covered under my warranty. OK folks, what is up with this??? I am so tired of Ford not backing their products and especially when it is a defect in their workmanship.
- Sandra B., Southside, AL, US